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And as a vendor, I would want my property to continue to be shown in case the first contract didn't go through. I bet Helen would also want this, but looks like she has gone.

Getting a back up contract appears to be neither illegal nor unethical. I cannot see the problem with the agent. If Helen was a vendor, and had a contract with a three week finance clause, would she not want the agent to keep marketing the house in case the finance didn't come through? That is...

Urban Cowboy has explained how it is normal to get back up contracts. In Queensland these back up contracts cannot come into force unless your contract falls through for some reason. Once a contract is signed by both parties, you are safe as long as you do all that is required in the time limits...

Agents used to often keep showing and get a "backup" contract in case the first one fell over. It was not done sneakily, so I assume it was okay to do.