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I found it both ways, and I was curious about sending that form letter ...... do I let on about the undercharging? :D.... or only tell them about the overcharging? Now where is my moral compass?

I bought probably two or more years back, spent hours and hours loading information, only to have the computer crash and lose it all. I promised myself that when I had a computer which was stable (we had it crash a few times with various issues) that I would start again, but I'm too darned...