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Great post jenny-nextplace. You sound like a great PM. I guess the posts here about slack ones do taint the whole industry, like the whole real estate industry, but I have two family members who have been in this industry so I know the hard work and stress from the other side of the fence.

Thanks Jody. I saw he was embarrassed when the hoses were squashed, so I'm hoping this will be the end of this type of call. But if it continues, we will be nicely letting him know these are not our problems. The day of him first seeing the house and wanting to take it, he wanted to know if he...

That is what I am interested to hear. So, there are PMs who use a bit of nous and don't just call in a plumber. I guess it comes down to whether the landlord is happy to field this type of call.

I don't think you understand that they would NOT have contacted the plumber as they know to call us first. My question was more for those who have PMs. I guess our tenant would have contacted our PM who would simply have called in a plumber... And you don't seem to grasp that we do trust our...

I'm curious to hear from property managers on this scenario... We had a tenant move into an IP last week. We self-manage. Saturday I had a text that there was no water getting to the washing machine. We live a few streets from this IP so we popped over. The tenant clearly is not a...