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  1. W

    Bank linked wrong accounts to my net bank facility - where do I stand?

    Thanks Paul. Do you suggest we write a complaint letter to the Bank's privacy officer and send a copy to the FOS? Would that put into jeopard our line of credit? I don't want to find the next thing we get is a letter calling in the loan because we've upset the applecart. I'm sick and tired of...
  2. W

    Bank linked wrong accounts to my net bank facility - where do I stand?

    That is not the point. This is the point. How do I know what was added to whose net banking account and who could be busy transferring our funds. I was going to call the bank Saturday but we had a much bigger issue come up over the weekend. That is now resolved (and I have 27,000 more grey...
  3. W

    Bank linked wrong accounts to my net bank facility - where do I stand?

    Neither of us has the new loan bsb or account number showing on our net bank accounts. But I now have my brother's housing loan available for me to do what I like with. We don't know what his wife can see as she has her own account, but seeing the bank thought she was his sister, even though...
  4. W

    Bank linked wrong accounts to my net bank facility - where do I stand?

    We have a new loan number for a loan we've had for a while. Brother went to the bank today to ensure it is added to our net banking. He explained it was to be added to his and to mine. They looked up my details (I was not there to provide them). He explained we ran the account together, and I...
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