removal

Has this ever happened to anyone else? I've had an investment property in SA for about 3 years, and my current tenants are the same ones who moved in right after I bought it. Last week, out of the blue, they asked if they could have a phone line put in for broadband. I was VERY confused...

I'm looking for someone to pull a whole heap of ivy out of my PPOR garden in Highgate Perth, chop the trunks and then put some sort of treatment on them so they don't grow any new shoots. Not too fussed if the roots stay in the ground as long as the plant is good and dead. Any recommendations?