Our son bought a car with full mechanical check through the dealer's mechanic, and a check from our mechanic. Both checks came up clean.
Five days later, he drove it to Southport where the transmission broke. He had it towed by RACQ to the local specialist for his vehicle type, and they looked at it today and said it needs a new transmission.
He has the statutory warranty from the dealer plus he paid for a five year warranty. He called Motor Dealers Association (or similar) today and they advise him that the dealer needs to fix this issue, but my son is obligated to return the vehicle to the dealer as it is within 200km of the dealer's premises.
RACQ will apparently not tow him a second time (even though the initial tow was only a few km). If he has to get it back to Brisbane, does anyone know a cheap way to get it here.
I believe RACQ would have towed him the initial 50km and his roadside assist (which was thrown in with the deal - though he probably paid for it anyway) will tow him 30km.
If RACQ will not tow it again for the same problem, he can probably get it towed for free for 30km and pay the extra per km fee ($6 or so) but it will still cost him a few hundred.
Does anybody know a better way to have it brought back to Brisbane?
Five days later, he drove it to Southport where the transmission broke. He had it towed by RACQ to the local specialist for his vehicle type, and they looked at it today and said it needs a new transmission.
He has the statutory warranty from the dealer plus he paid for a five year warranty. He called Motor Dealers Association (or similar) today and they advise him that the dealer needs to fix this issue, but my son is obligated to return the vehicle to the dealer as it is within 200km of the dealer's premises.
RACQ will apparently not tow him a second time (even though the initial tow was only a few km). If he has to get it back to Brisbane, does anyone know a cheap way to get it here.
I believe RACQ would have towed him the initial 50km and his roadside assist (which was thrown in with the deal - though he probably paid for it anyway) will tow him 30km.
If RACQ will not tow it again for the same problem, he can probably get it towed for free for 30km and pay the extra per km fee ($6 or so) but it will still cost him a few hundred.
Does anybody know a better way to have it brought back to Brisbane?