Hi
I was talking to one of my tenants yesterday and the conversation is worth repeating for all of us to learn from....
T "thanks for the gift a few weeks ago, that was a lovely thought"
DGG "you are welcome, I hope that you enjoy... bye the way,how is the property, are you enjoying living there?"
T "yes, we are now, but, a week after we moved in I fell and broke my wrist"
DGG Gulp! "Are you alright now? What happened"
T "oh yes, all fixed. I can't believe how silly I was. I had told the kids not to run on the polished boards in socks as they might slip, and then I did it myself!"
DGG "are the boards too slippery?"
T "no, there was one small part that was, but, its better now..."
DGG "does anything need doing?"
T "No, not at all. I was just stupid..."
It's frightening how simple it is for an accident to happen. This tenant is a lovely lady and has taken personal responsibility for what ahppened, but, what if she had decided to sue....
So, please learn from this what you can.
Dale
I was talking to one of my tenants yesterday and the conversation is worth repeating for all of us to learn from....
T "thanks for the gift a few weeks ago, that was a lovely thought"
DGG "you are welcome, I hope that you enjoy... bye the way,how is the property, are you enjoying living there?"
T "yes, we are now, but, a week after we moved in I fell and broke my wrist"
DGG Gulp! "Are you alright now? What happened"
T "oh yes, all fixed. I can't believe how silly I was. I had told the kids not to run on the polished boards in socks as they might slip, and then I did it myself!"
DGG "are the boards too slippery?"
T "no, there was one small part that was, but, its better now..."
DGG "does anything need doing?"
T "No, not at all. I was just stupid..."
It's frightening how simple it is for an accident to happen. This tenant is a lovely lady and has taken personal responsibility for what ahppened, but, what if she had decided to sue....
So, please learn from this what you can.
Dale