anyone outside NSW with newcastle permanent home loan

HI ,

I am interested to refinance my home loan with Newcastle permanent. was wondering anyone outside NSW with newcastle permanent home loan? any feedback about their customer service?

thank you,
erorxxxx
 
I'm in NSW & have a loan with them. Never had an issue with their customer service, organising the loan remotely was fine etc etc

The only thing I would say is check their break fees and if you're looking at an IO loan, check the rules. From my understanding you have to pay the full interest amount regardless of the amount in any offset account, which partially defeats the purpose of the IO loan.
 
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