Hi All,
Dont know if you remember a previous post regarding my IP in Bathurst where the bond was released when tenant damage existed to furniture (place rented furnished) and the walls.
I am still trying to sort it out with agent but they are making me feel like Im the bad guy for chasing it up (well of course coz it shows their mistake) but I am the one appologising and I have paid them over $1000 in commission for a short term lease - the only one all year.
Luckily its only minor damage but its the principal of the matter - they were employed to check it and missed it - they noticed the glass tumblers missing so that came out of the bond but not the other damage of the holes in the walls.
On the last call they accused me of yelling at them and also that is was my fault that I was not there on the exit inspection or soon after to check things before the bond was released. I just kept saying thats why I empoyed them because I cant get there within a reasonable timeframe (it took me 7 weeks to get there after the tenants in question left). I cant expect the tenant to wait around that long to get their money back.
I also said that I am sure they dont want me hanging around at every inspection - it would be impossibe for me to do that.
Am I in the wrong here or are my thoughts in the right place?
One thing is for sure, if and when they find me another tenant, I will be expecting to attend the final inspection and maybe even re-neg the commission.
Any advice appreciated....
Dont know if you remember a previous post regarding my IP in Bathurst where the bond was released when tenant damage existed to furniture (place rented furnished) and the walls.
I am still trying to sort it out with agent but they are making me feel like Im the bad guy for chasing it up (well of course coz it shows their mistake) but I am the one appologising and I have paid them over $1000 in commission for a short term lease - the only one all year.
Luckily its only minor damage but its the principal of the matter - they were employed to check it and missed it - they noticed the glass tumblers missing so that came out of the bond but not the other damage of the holes in the walls.
On the last call they accused me of yelling at them and also that is was my fault that I was not there on the exit inspection or soon after to check things before the bond was released. I just kept saying thats why I empoyed them because I cant get there within a reasonable timeframe (it took me 7 weeks to get there after the tenants in question left). I cant expect the tenant to wait around that long to get their money back.
I also said that I am sure they dont want me hanging around at every inspection - it would be impossibe for me to do that.
Am I in the wrong here or are my thoughts in the right place?
One thing is for sure, if and when they find me another tenant, I will be expecting to attend the final inspection and maybe even re-neg the commission.
Any advice appreciated....