I can't believe how useless ASIC can be.
I lodged a complaint about a financial planner to ASIC earlier this year. I provided them with all the details as I was concerned this planner may be ill advising other clients also and wanted to prevent this.
When I phoned them today for an update they told me that they cannot provide any details on the matter, investigation, outcome, etc...
They said that if there was any outcome it would be revealed via a media release.
So then I asked ... so how do I know if there was any wrong doing or if the case was still open or closed to which they replied "Again, we do not disclose any matters."
Are they serious ?
I lodged a complaint about a financial planner to ASIC earlier this year. I provided them with all the details as I was concerned this planner may be ill advising other clients also and wanted to prevent this.
When I phoned them today for an update they told me that they cannot provide any details on the matter, investigation, outcome, etc...
They said that if there was any outcome it would be revealed via a media release.
So then I asked ... so how do I know if there was any wrong doing or if the case was still open or closed to which they replied "Again, we do not disclose any matters."
Are they serious ?