I'm not one to disagree with people Rolf, but I disagree with your disagreement! At least in the short term (say the last 6-12 months) I've found them very easy to deal with. Very little tooing and froing, which I found most frustrating to deal with at other big 4 banks (especially the one with the first letter nearest the end of the alphabet...).
I'm not happy with their 95% policy which is important to my business. And I'm not happy that they don't cap MI, but essentially out of the big 4 only CBA does, and Westpac in a strange way.
I know they've outsourced a lot of stuff but I haven't seen it affect me too much yet. When I send an application off, they touch it once and (normally) approve it subject to a relatively reasonable list of conditions. Once I have those conditions fulfilled, they approve it unconditionally. And their valuation system is great, because it happens from day one, if it's not a preapproval.
That's just mine, but I'd like to hear any roadblocks anyone else has had.
Cheers
Noel
p.s. What Kristines said regarding Bankwest, they'd be the first bank I'd go to for 95's if it wasn't for the interest rate...
