I recently (End of last year) bought a house. I listed it with some agents (no names mentioned but it was a "reputable" name). One month ago they told me they had someone who was moving in that weekend or even the next day. I was at that stage about to change agents as they had had the property on their books already for 4 weeks with no luck.
The property mind you is immaculate, the asking rent is resonable also if that was a problem I would have lowered it. Anyway, I went through my bank accounts through the internet and lo and behold, the rent money hadn't come through! Plus there was no rental statement in the mail.
I rang them up yesterday and the guy said that they had problems with getting the tennants to move in some crappy story that I only half listenned to. I was SO SO upset. Not because of the loss of rent (I could have done some really good shopping with) but because they didn't bother to get off their FAT ASSES and TELL ME!!!! They basically LIED to me!
I feel like sueing them. I noted the date in my diary when they SAID they had rented it out. Can I take action!!!! or is there nothing I can do. I was so stressed out, this has never happenned before and I've been in this game for nearly 6 years now. If there hasn't been a tennant other agents just told me, they didn't LIE! I might have been upset but then I could take remedial action like lower the rent or rant and rave at them (that doesn't help by the way!).
Has this happenned to anybody else??? What recourse did you take? Obviously now I am going to change agents. I cannot believe this.
Sophie.
The property mind you is immaculate, the asking rent is resonable also if that was a problem I would have lowered it. Anyway, I went through my bank accounts through the internet and lo and behold, the rent money hadn't come through! Plus there was no rental statement in the mail.
I rang them up yesterday and the guy said that they had problems with getting the tennants to move in some crappy story that I only half listenned to. I was SO SO upset. Not because of the loss of rent (I could have done some really good shopping with) but because they didn't bother to get off their FAT ASSES and TELL ME!!!! They basically LIED to me!
I feel like sueing them. I noted the date in my diary when they SAID they had rented it out. Can I take action!!!! or is there nothing I can do. I was so stressed out, this has never happenned before and I've been in this game for nearly 6 years now. If there hasn't been a tennant other agents just told me, they didn't LIE! I might have been upset but then I could take remedial action like lower the rent or rant and rave at them (that doesn't help by the way!).
Has this happenned to anybody else??? What recourse did you take? Obviously now I am going to change agents. I cannot believe this.
Sophie.