Our new tenant called me yesterday to say he had opened a letter from a gas company addressed to "The Resident" at the address of the IP. He thought it was for him, but it was an overdue gas bill, mid $100s.
He was worried that his gas could be disconnected, although he is with a different gas company.
I picked up the letter and called the gas company. Chap was keen to know the name of the old tenant. I asked if the bill was in someone's name and he said it is in the name of "The Resident".
I will put it in the letterbox of the old tenant, who moved only a few streets away and he can decide what he wants to do. The letter threatens action by a collection agency.
Who do they plan to collect from if they don't have a name?
Chap from the gas company asked me to send a copy of the lease, which I said I would not do, as they cannot give me any information due to privacy, but they want me to send a lease document to them. What about privacy?
I told him I was not prepared to send that document and that I didn't know legally where I stood giving out information to them, citing privacy concerns myself.
The interesting thing was that he "locked" the account so that nobody would cut off the gas. I asked him is that possible. He said it was possible (hence the lock on the account to stop that happening). I suggested that would be grossly unfair to cut off the gas to the new tenant who had nothing to do with the overdue account and who was paying another provider.
Has anybody had power connected without a name on the bill?
Most curious .
He was worried that his gas could be disconnected, although he is with a different gas company.
I picked up the letter and called the gas company. Chap was keen to know the name of the old tenant. I asked if the bill was in someone's name and he said it is in the name of "The Resident".
I will put it in the letterbox of the old tenant, who moved only a few streets away and he can decide what he wants to do. The letter threatens action by a collection agency.
Who do they plan to collect from if they don't have a name?
Chap from the gas company asked me to send a copy of the lease, which I said I would not do, as they cannot give me any information due to privacy, but they want me to send a lease document to them. What about privacy?
I told him I was not prepared to send that document and that I didn't know legally where I stood giving out information to them, citing privacy concerns myself.
The interesting thing was that he "locked" the account so that nobody would cut off the gas. I asked him is that possible. He said it was possible (hence the lock on the account to stop that happening). I suggested that would be grossly unfair to cut off the gas to the new tenant who had nothing to do with the overdue account and who was paying another provider.
Has anybody had power connected without a name on the bill?
Most curious .