Yeah we;ve got one habitual late payer...but I annoy the hell out of them with constant reminders, text, email, phone.
Just this week I sent a letter (in the post) to go with the many others filed away.
Added to this letter information regarding frequent late payers and how they will be treated when it comes down to eviction.
Even if they do get back in front at the last minute, the tribunal can still enforce the eviction if indeed they have been proved as frequent late paying tenants.
All there on the NSW DFT website.
Early Action.
We have also suggested in the past if they cant afford the rent we would be only too happy to help them find a more affordable place rather than go down the track we seem to be going down. Just trying to help.
But no, that seems to be when they get back in front all of a sudden and keep it up for a goodly few weeks.
Point is, stay on the front foot or you will be knocked off balance.
Know your stuff and enforce it.
I'd be putting things into action regarding eviction but also communicating with the tenant on what their options are etc. Sounds like you care and nothing wrong with that. Just be firm and direct in approach.