Hi guys,
We've received an email from our neighbours who were away on holiday while the demolition was happening. They noted that there has been a bit of damage to the fencing between our home and theirs. The neighbours also emailed the demolition company. Usually the demo business owner is quick to reply and defend their work (whenever we've raised questions), however today they haven't responded. So, is damage to color bond fencing their responsibility? --> I haven't contacted them yet and they haven't responded to the neighbour, and I won't be surprised to brush it aside. At least glad that the nighbour raised this and not us..
Second, the lot doesn't really look levelled. I appreciate it was raining when they were demolishing so possibly they couldn't clear everything through their sieve. They didn't remove all grass either. Claim was that they will make the lot look 'pretty' but it doesn't feel so....So I'm not sure what really to do as they say it's not the first and the last lot they are demolishing. Pics here: https://www.dropbox.com/sh/nm84qfzohk3wwpw/AABNAjjOYae9uFHjogXIsCjEa?dl=0
They come highly recommended by the builder and seem to be really proud of their reputation. However, we aren't as satisfied given the amount we've paid....and feel a bit robbed as everytime anything is raised via email or phone, we are the ones who end up feeling like we don't know enough...
Thoughts?
Regards,
MsAli
We've received an email from our neighbours who were away on holiday while the demolition was happening. They noted that there has been a bit of damage to the fencing between our home and theirs. The neighbours also emailed the demolition company. Usually the demo business owner is quick to reply and defend their work (whenever we've raised questions), however today they haven't responded. So, is damage to color bond fencing their responsibility? --> I haven't contacted them yet and they haven't responded to the neighbour, and I won't be surprised to brush it aside. At least glad that the nighbour raised this and not us..
Second, the lot doesn't really look levelled. I appreciate it was raining when they were demolishing so possibly they couldn't clear everything through their sieve. They didn't remove all grass either. Claim was that they will make the lot look 'pretty' but it doesn't feel so....So I'm not sure what really to do as they say it's not the first and the last lot they are demolishing. Pics here: https://www.dropbox.com/sh/nm84qfzohk3wwpw/AABNAjjOYae9uFHjogXIsCjEa?dl=0
They come highly recommended by the builder and seem to be really proud of their reputation. However, we aren't as satisfied given the amount we've paid....and feel a bit robbed as everytime anything is raised via email or phone, we are the ones who end up feeling like we don't know enough...
Thoughts?
Regards,
MsAli