Haha... you should see the email trail between me & my strata manager for my PPOR.. complex has 48 t/houses.... minimal proactiveness (read none) from owners and a strata manager who does the minimum - collect fees, pay bills etc and just before the AGM comes up with a bunch of 1/2 thought out ideas to present so they aren't seen as doing nothing all year... Jsut found out our reserve fund balance and thought it was less than expected.. I emailed a reply "just wondering, I thought it would have been higher... probably nothing.. but if you have any details...." No response.. I ask if I can get some details on payments as I don't think we've spent anything since doing up the gardens to be done up (waste of $4.5k right there, but that's besides the pont).. No response, 2nd email I say that it makes me wonder now but again, probably nothing your reply will probably show that & put my mind at ease... No response. I ring the offie to speak to her, not there yeet, fair enough, I ask the lady on the ph what she believes is a reasonable timeframe to get such questions ansered by email, she mentions around 4 hours, I say so 3 days (not including the w/end just passed) is a long time then ? As it porbalby is nothing, it would be worth her getting back to me, otherwise, what else can I do but wonder, panic & start looking at I don't know, ringing REIWA for advice.. I get a call from the manager telling me she is extremely disspointed at the inference... er, excuse me... she sends me a transaction report till end of Feb 09, no balance, just transations... I notice a payment of $6400 for insurance, a transfer to the general ledger of $1000.. I ask for a starting & ending balance (didn't raise the issue of the expenses except when on that phone call when she said she had authorisation - from whom I thought ? Last year she kindly nominated all 48 owner onto the council of owners, the expenses were drawn in Oct 09, after the AGM, I dont remember being asked / told about it)...
Fun & games (actually not really)... Of course, we moved to this company cause the previous one was hopeless !