HI.
Here's a story with a question attached
1) the tenants to one of my properties finalised a lease at 18 May. (Tuesday)
I didn't hear squat from the real estate agency so contacted them on Friday evening
2) I went to visit the property on the Saturday afternoon, with some plants to whack in the garden
a) beer bottles and rubbish in the garden
b) burnt!!? patch of lawn
c) torn flyscreens
d) peeking in the window it was empty but grubby
etc etc. Not terrible, but not clean and in a condition to rent out.
So I contacted the agency again with a list of items to rectify.
Also - the tenants are behind in their rent.
I get a call on the Monday - and by Friday the Rental 'manager' had managed to do one of the things on the list (change the photos on the internet to make it look a bit nicer).
the tenant is still behind in their rent though.
So I met the agent on site - Yesterday (Saturday). Now nearly 2 weeks without being paid rent.
The tenants were on-site _SANDING THE WALLS_.
Keep in mind this was a brand NEW property 18 months ago.
I outlined very clearly that I was unhappy with the way this was being managed.
I asked the manager to stop the wall sanding and get a professional in to re-paint the walls.
They agreed (they also have to replace one rooms carpet as there is wax spilled & cigarette burns.
I also said - given that the place was not rentable - effectively they are still paying rent.
The rental manager didn't seem to understand what I was asking - heaps of excuses around the tenants and just frankly annoyed me.
Question: Should the tenants still be paying rent up until the day the exit report is signed off?
I expect that all these things will get fixed - but will require now professionals to do the job (Painter, carpet layer).
Am entitled to the lost rent - even though they've "handed in the keys" two weeks ago?
Property manager didn't think so..
BTW I will be firing the property manager - but will push them to restore the property to 'as new less fair wear and tear' condition.
PM me if you want recommendation as to which agency to NOT use in Victoria Point.
Here's a story with a question attached
1) the tenants to one of my properties finalised a lease at 18 May. (Tuesday)
I didn't hear squat from the real estate agency so contacted them on Friday evening
2) I went to visit the property on the Saturday afternoon, with some plants to whack in the garden
a) beer bottles and rubbish in the garden
b) burnt!!? patch of lawn
c) torn flyscreens
d) peeking in the window it was empty but grubby
etc etc. Not terrible, but not clean and in a condition to rent out.
So I contacted the agency again with a list of items to rectify.
Also - the tenants are behind in their rent.
I get a call on the Monday - and by Friday the Rental 'manager' had managed to do one of the things on the list (change the photos on the internet to make it look a bit nicer).
the tenant is still behind in their rent though.
So I met the agent on site - Yesterday (Saturday). Now nearly 2 weeks without being paid rent.
The tenants were on-site _SANDING THE WALLS_.
Keep in mind this was a brand NEW property 18 months ago.
I outlined very clearly that I was unhappy with the way this was being managed.
I asked the manager to stop the wall sanding and get a professional in to re-paint the walls.
They agreed (they also have to replace one rooms carpet as there is wax spilled & cigarette burns.
I also said - given that the place was not rentable - effectively they are still paying rent.
The rental manager didn't seem to understand what I was asking - heaps of excuses around the tenants and just frankly annoyed me.
Question: Should the tenants still be paying rent up until the day the exit report is signed off?
I expect that all these things will get fixed - but will require now professionals to do the job (Painter, carpet layer).
Am entitled to the lost rent - even though they've "handed in the keys" two weeks ago?
Property manager didn't think so..
BTW I will be firing the property manager - but will push them to restore the property to 'as new less fair wear and tear' condition.
PM me if you want recommendation as to which agency to NOT use in Victoria Point.