Hi Northy85I just got a letter from my guys (Horizon Housing) to say DSS has finally approved the payments. No word yet on the date of payment but it shouldn't be too long Now they can start working on processing my 2014/2015ones.
I believe a fraud / widespread mistake issue has been detected and 100% checking has been needed. Some operators caught inflating claims from what I have heard. Some were detected including GST on resi rent.The 13/14 delays have never occurred previously, and the NRAS has been in place since 2008/9. This was the result of a new Govt, an ANAO audit and a series of software ****ups . All NRAS processing has now been shifted to AUSKEY, so all the boffins in Canberra are promising 14/15 will be as fast as all previous years ( before 13/14)
Hi Sharon,Hi Northy85
We are also with Horizon and have recieved no word on approval - just a letter to say be patient - but I think I have just about run out of that
Did you get a letter by mail or an email ?
Hi northy85Hi Sharon,
I received an email from Hayley Ashton. She is the go to woman at horizon that deals with DSS. The DSS website seems to have taken down the regular updates which is just making this more infuriating. Do you find Horizon Housing to be useless? They very rarely call me back and every time I call they make me give my email address. I have been with them for 3 years and I have lost track of how many property managers they go through. They don't even show me work quotes for jobs before doing it. just recently they got a plumber out to fix a leak and it turns out it was the tenants fault (their washing machine) and they are going to be invoiced but they took the money out of the rent to pay the trade and now the tenant owes me. Who does that??? I have seriously considered selling then but the cash flow is too good.
But it was last updated on 17 March, two weeks ago. And no RTO in sight yet. I am with AMC, still waiting, waiting, and waiting... Can't wait to get my 2014/2015 RTO too! Investing in NRAS property is a headache for me...The updates are still there, Just in a more confusing, illogical location.
A pity they are still useless at actually informing people of what's going on.