We have a new REA who took over the old one's business when they closed down. They are part of this Online Agent thingee. Has anybody on here had experience with it?
It gives you up to the minute (almost) information on where your properties stand at any given time, lists when inspections and leases are due and shows any arrears in dollars and days. We noticed arrears on the website and rang our PM immediately to check things out and found that she wasn't aware of the website, though she was aware of the arrears and was doing all the right things, issuing the relative notices etc.
Anyway, obviously it isn't her who updates it, as she wasn't even aware of it. I was wondering how accurate it is and how it works if it isn't the PM updating it.
It gives you up to the minute (almost) information on where your properties stand at any given time, lists when inspections and leases are due and shows any arrears in dollars and days. We noticed arrears on the website and rang our PM immediately to check things out and found that she wasn't aware of the website, though she was aware of the arrears and was doing all the right things, issuing the relative notices etc.
Anyway, obviously it isn't her who updates it, as she wasn't even aware of it. I was wondering how accurate it is and how it works if it isn't the PM updating it.