Have you ever had to evict anyone? Did you feel sad for them?
More than once, and no, I don't feel sorry for them.
After having several properties for several years and experiencing some of the crap that some tenants do and say, when I had my first eviction I felt elated. These pests not only left the place in a nicely trashed mess, they didn't pay rent for a long time. How long? I don't know, I forget, but it was seriously longer than 3 months.
We had just been through a tragic situation with a PM, who was cooking the books and bankrupted a few landlords in the process. My new PM was unable to get the records from the old one, because they would not release anything. They also refused to issue statements, so we had no real way of knowing exactly how much was owing. The only evidence of rent was in the bank statement, which added up to only a portion of what it should have.
Anyway, the new PM took on the mess and immediately sent out the relevant paper work. After several termination notices and the appropriate Tribunal Hearings I was able to get vacant possession. They didn't move, so back to Tribunal to get the final eviction and book a Sheriff to change the locks.
These people had been given details of where to go for help with the Housing Department, who will give up to four weeks rent in NSW, as well as a few of the charities that will help out too. Thing is, they didn't want to waste their time standing in lines to get the assistance (that was their words), so they could have easily satisfied the Tribunal (in the early days) but they just couldn't be bothered. So....out they went.
After being in this game for a while, I find you toughen up a little. When I walk into a tenants home and they have "top of the line" furniture & cars,etc, much better than I own, then they cry poor over the slightest little thing and want you to put in a dishwasher/air-conditioner/awning or whatever else it is and don't expect to pay extra for it, I just roll my eyes. They have made their choices in life (spend all their money on crap) and I have made mine (rent to those who either can't afford or won't afford a place of their own).
I'm not a charity, so I expect my properties to bring in an income. My IPs are my Superannuation. If they don't want to pay, they can move elsewhere.