I need some advice
I currently have a pm managing my property; this month the rent was short paid - I received the equivalent of two days rent.
Short version: I was originally told tenants were a month in advance, on written advice from my accountant they admitted tenants are actually in arrears.
Tenant contacts me directly with all receipts; the money has been deposited into agents account and stamped by bank.
pm and director of company have been unhelpful, intimidating and quite rude; tenant had to take time off work and go to pm office. pm finally admitted money has been found but I still don't have the money.
can anyone advise what action or alternatives I may have to deal with this.
Thanks
I currently have a pm managing my property; this month the rent was short paid - I received the equivalent of two days rent.
Short version: I was originally told tenants were a month in advance, on written advice from my accountant they admitted tenants are actually in arrears.
Tenant contacts me directly with all receipts; the money has been deposited into agents account and stamped by bank.
pm and director of company have been unhelpful, intimidating and quite rude; tenant had to take time off work and go to pm office. pm finally admitted money has been found but I still don't have the money.
can anyone advise what action or alternatives I may have to deal with this.
Thanks