Well, during a recent inspection our PM noticed a couple of damaged tiles in the kitchen. One tile was chipped so clearly damage caused by the Tenant but the 2nd tile thats damaged has a fine hairline crack through it.
This is a 4yr old property (we built from new) so its in excellent condition and never had issues with tiles but PM asked me to supply 2 replacement tiles. I told them sure, i'll organise it without thinking to ask more questions till today.
I queried who was going to pay for the tiles to be replaced and the PM said 50% tenant and 50% us (the landlords). I asked why are we paying 50% exactly and her response was that the tile with the hairline crack in it is cracked due to movement. What the?? Now I know nothing about tiles but am I right to question her decision on this?
Thoughts?
This is a 4yr old property (we built from new) so its in excellent condition and never had issues with tiles but PM asked me to supply 2 replacement tiles. I told them sure, i'll organise it without thinking to ask more questions till today.
I queried who was going to pay for the tiles to be replaced and the PM said 50% tenant and 50% us (the landlords). I asked why are we paying 50% exactly and her response was that the tile with the hairline crack in it is cracked due to movement. What the?? Now I know nothing about tiles but am I right to question her decision on this?
Thoughts?