Josko, not as perculiar as you might think.
I had a job at a Call Centre for all of 3 months until I walked out in disgust. Myself and about 4 other women were all constantly bullied by the Supervisor and the Manager every dam day. Well I would classify it as bullying.
The Supervisor would yell across the room and say things like "Are you stupid or something", "Did you leave your brain at home today", "Why are you going to the toilet again, you only went 2 hours ago", "I've already told you that, god, some people are stupid".
Oh and, well don't worry about losing that customer, she's an abo, and probably wouldn't pay her bill anyway", "couldn't understand that customer, well it's not surprising, she's an Abo!"