I dont think it helped that she knew i was the owner, also the fact that i asked her allot of questions about the property when i was inspecting it the 1st time. While it helped make my decision easier by hearing the blunt truths about the property, that bond i created with her in the early days of purchasing ended up biting my on the bum, to an extent. Next time its nothing but professionalism when dealing with potential tenants. My other tenants don't know im the owner and treat me with a surprising about of respect. Anyways sorry it was a bit off topic, just thought id share it with you guys.
This is one of the reasons I DON'T self-manage. I'm a softy and any hard luck story would prevent me acting professionally.