Hello Somersofters Would anyone with any experience in the area care to advise whether or not I am being taken for a ride: I have received a quote to have a problem rectified on a reverse cycle unit in my IP. The problem is that the valve that swaps the system from cooling to heating is faulty. It is stuck on cooling. The repair quote is as follows: Service call - $99 Parts - $295.55 Gas - $140 Labour - $198 TOTAL - $732.55 inc GST. The guy suggested I have a look at having the whole unit replaced as it is approx 10 years old, replacement options start at approx $1800 installed. Thanks!