Some advice from the Legal guys please

Take her to small claims..when you win skater...have her pay for the court costs.
I'm weighing that one up. I may not win, as she has said that she will let me have them back, but they must be picked up by either Australia Post (which is ridiculous) or a Courier.

As she has agreed to let me have them under those stupid stipulations, she has not kept the goods, so to speak. It would be my choice in this case as to whether I get them collected, and I think this is her plan, to make it too difficult for me to get the goods back, so she wins, or it costs me more than the product is worth.

I'll be researching the cost of a Courier to collect & deliver to someone local, or to a local charity. If the cost isn't too high, and they will collect for me (as I don't have an account), then that is what I will do.
 
Try e-go couriers. You can do an online quote. If you pick up from their depot at your end you save even more.
I just typed the details in & boy were they expensive. I think, looking at their site, they specialise on the east coast, whereas this is Adelaide. I did a couple of quotes using the same details. Adelaide to Sydney, Adelaide to Adelaide, and Sydney to Sydney.

If you go Adelaide to Adelaide, it will take 5-6 days & cost nearly $40. If you go Sydney to Sydney, it is overnight & costs $8.00. That's quite a difference.
 
I reckon you are throwing good money after bad.

She will have two options..

Either be "out" when the courier calls

Or

SAY she left the goods out the front but they mysteriously disappeared before the courier arrives.

Maybe give this one over to karma and move on....
Marg
 
Find a company which will send her a satchel for the return of the product. Then the onus is on her to return the product within 7 days or to be charged for the skates.
 
Find a company which will send her a satchel for the return of the product. Then the onus is on her to return the product within 7 days or to be charged for the skates.
Apparently they are still in the satchel she received them in. All she has to do is write 'Return to Sender' on it & drop it off at the Post Office. This is all too hard for her because she lives in a rural area (her words, not mine). When I look it up on Google maps, it's right on the edge of new sub-divisions, so although she's on a large slab of land, it isn't exactly out in the boon docks.
 
I reckon you are throwing good money after bad.

She will have two options..

Either be "out" when the courier calls

Or

SAY she left the goods out the front but they mysteriously disappeared before the courier arrives.

Maybe give this one over to karma and move on....
Marg
Of course, you are right. But I just hate bullies getting away this sort of stuff. She's obviously done this to others, so I don't want this to be easy for her, as I pity the next fellow. I KNOW it will cost me, it just depends on how much on whether I'll follow it up. If she's out, when the courier comes, after agreeing to it, then I should have a claim (I hope) to take her to NCAT.
 
You will get no where with this, you will not change the way she thinks or acts. Focus your energy on making money rather than dealing mouth breathers who like to squabble over chump change.

I'm dealing with a similar situation atm and it will cost me about $500 all told be ause a customer purchased something and refuses to use it as instructed. They stragiht away blame the seller. You try and resolve it for them but get no where while they rant and rave. Not worth the hassle, kill the problem asap and move on. Idiot customers are just another overhead to be dealt with but just as you would pay an electricity bill you pay the cost of a bad sale and keep going.

&%#@ happens
 
I did a favour recently and tried to sell a used oven for a friend. Someone told me to be careful because I had not had it tagged and tested. I googled and could only find information for other states, but not Queensland. I then emailed someone I know who works in the industry and he said...

...In Qld The onus is on the buyer to have the stove installed by a licenced Electrician who would perform an insulation test being a used appliance. There is no further obligation on you here than to say it worked.

I hope he is right. It does make sense because there are hundreds of listings for used appliances. I know that doesn't make it "correct" and I would have liked to see the actual link to the legislation, but imagine finding yourself sued after selling something as a favour for a friend.

I'd be keen to hear whether anybody can confirm this to be true for Queensland used electrical goods. (I guess a stove must be installed by a qualified electrician and possibly the rules may be different for plugged appliances?)
Electrical items in op shops are generally tested and tagged from memory. May be a formal requirement, or might just be the shop wanting to give the buyer confidence that it works. The rules may also be different for private sellers.

I've been no help at all!
 
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