I got an email just now from my PM:
The tenant has advised our office of the following maintenance:
1. Bathroom window lock not working
2. Kitchen window lock not working
3. Hot water system will not keep a steady temperature
4. Bathroom shower head will not stay up
Are we able to organise to have these items attended to?
Questions
#1 and #2
There arn't any window locks at all in the unit. So maybe the tenant means that the windows are not shutting properly. Is this something I myself can take a look or my PM can take a look first so that I dont have to call someone out to look at it?
# 4
Cant the lady just tighten the shower head herself?? Its not something that I/my PM or a handyman needs to fix is it?
#3
The hot water system is a new one so I dont know why the hot water system wont keep a steady temperature? Anyone have that problem? Perhaps I need to ring Perth Gas Centre to get them to look at it. I dunno. Or maybe its best if my PM turns it on and looks at it first.
thanks for your help
The tenant has advised our office of the following maintenance:
1. Bathroom window lock not working
2. Kitchen window lock not working
3. Hot water system will not keep a steady temperature
4. Bathroom shower head will not stay up
Are we able to organise to have these items attended to?
Questions
#1 and #2
There arn't any window locks at all in the unit. So maybe the tenant means that the windows are not shutting properly. Is this something I myself can take a look or my PM can take a look first so that I dont have to call someone out to look at it?
# 4
Cant the lady just tighten the shower head herself?? Its not something that I/my PM or a handyman needs to fix is it?
#3
The hot water system is a new one so I dont know why the hot water system wont keep a steady temperature? Anyone have that problem? Perhaps I need to ring Perth Gas Centre to get them to look at it. I dunno. Or maybe its best if my PM turns it on and looks at it first.
thanks for your help