Hi All
I was advised some time back now that my tenant is having issues with accessing a phone line. PM organised for a technical company to look at this as we seem to be going around in circles, am still not sure what way to go
Here is the reply from tech company, expensive???
The tenants had had a Telstra networks technician on site for two hours, trying to find the ?lead in ?or network point, which is the recognised boundary between Telstra?s responsibility, and the home owner?s responsibility. He was unable to identify the cable termination within the premises, but assured the tenants that the service was active, and they would need to have their own technician find the termination to hook up the house sockets to the phone service.
I determined that there has been a larger cable than normal brought into the property at some stage in the past, and taken through the wall into the downstairs property. Despite searching the house, and the roof space, I was also unable to locate the cable termination. I also found that there have been a number of data cables run throughout the roof space, which all head down a wall near the kitchen. However there is no evidence of them inside the house. I suspect there has been a hub of some sort there in the past, where the telephone cable, and all the data cables ran back to, which has been removed, and the cables cut off , pushed into the wall space, and the hole patched over.
The simplest way of moving forward would be to cut back the cable at the point it enters the house, to determine if the Telstra services are actually there, as they have reported. Then, a cable will need to be run from this point to the upstairs tenancy, as per the tenants wishes. We could also run one to the downstairs tenancy at the same time, as both probably need to have access to phone lines in the future. A waterproof network point will need to be purchased to house the join, and exterior cable run for the two points in the two tenancies.
I anticipate that the work will cost around $500ex to provide a phone connection into both tenancies, and about $100 less to do just upstairs. This is an estimate only, as it will depend on the required location of the points inside, which I didn?t determine with the tenants while onsite.
Still trying to get my head around this one.
Cheers
MTR
I was advised some time back now that my tenant is having issues with accessing a phone line. PM organised for a technical company to look at this as we seem to be going around in circles, am still not sure what way to go
Here is the reply from tech company, expensive???
The tenants had had a Telstra networks technician on site for two hours, trying to find the ?lead in ?or network point, which is the recognised boundary between Telstra?s responsibility, and the home owner?s responsibility. He was unable to identify the cable termination within the premises, but assured the tenants that the service was active, and they would need to have their own technician find the termination to hook up the house sockets to the phone service.
I determined that there has been a larger cable than normal brought into the property at some stage in the past, and taken through the wall into the downstairs property. Despite searching the house, and the roof space, I was also unable to locate the cable termination. I also found that there have been a number of data cables run throughout the roof space, which all head down a wall near the kitchen. However there is no evidence of them inside the house. I suspect there has been a hub of some sort there in the past, where the telephone cable, and all the data cables ran back to, which has been removed, and the cables cut off , pushed into the wall space, and the hole patched over.
The simplest way of moving forward would be to cut back the cable at the point it enters the house, to determine if the Telstra services are actually there, as they have reported. Then, a cable will need to be run from this point to the upstairs tenancy, as per the tenants wishes. We could also run one to the downstairs tenancy at the same time, as both probably need to have access to phone lines in the future. A waterproof network point will need to be purchased to house the join, and exterior cable run for the two points in the two tenancies.
I anticipate that the work will cost around $500ex to provide a phone connection into both tenancies, and about $100 less to do just upstairs. This is an estimate only, as it will depend on the required location of the points inside, which I didn?t determine with the tenants while onsite.
Still trying to get my head around this one.
Cheers
MTR
.
