For the last couple of months, Telstra bigpond has been rolling the prior month's usage into the 'unrated' usage. There's a huge block of unrated usage that just rolls day by day, like 90GBs.
It doesn't affect my internet speed so I just ignored it. Last couple of days, even my current usage is being rolled into the unrated usage. i.e. it shows my actual usage is zero for the last couple of days, but the unrated usage is increasing.
I can't get through to the Bigpond helpdesk. Anyone know what the problem is? I'm thinking if Telstra can't assess how much I've used, maybe I can just use as much as I want?
Alex
It doesn't affect my internet speed so I just ignored it. Last couple of days, even my current usage is being rolled into the unrated usage. i.e. it shows my actual usage is zero for the last couple of days, but the unrated usage is increasing.
I can't get through to the Bigpond helpdesk. Anyone know what the problem is? I'm thinking if Telstra can't assess how much I've used, maybe I can just use as much as I want?
Alex