Not sure if this belongs to legal or PM section, but basically I have situation where it has gone longer than it really needs to be.
Over the past year and a half we have been trying to vacate a tenant.
The tenant is under our PM bankstown professional.
beginning roughly in 2012 October we gave notice (3 months notice following the standards after contract is over). Tenant decides not to do anything after February 13' so we increase rent by $10 to scare them off but they didnt mind the increase, so now we gave another 3 months notice to vacate (apparently PM say it resets the vacate notice if you increase rent after 2 months) - so in May-June they ignored it once again.
Now we went tribunal got an order that they have to move by august. Comes August, they left on the very last week. Happy that we were but it was bad timing as they unexpectedly move whenever they want since they were noticed with Vacate from tribunal. (this is unfair they get to leave when they want and without notice since we have serve notice and paid tribunal and PM to kick them out is ridiculous law).
After they moved out, we inspected and property was extremely dirty. We wanted to claim bond but PM decided not to and told me they'll have to charge high prices to go tribunal again and apply for it will cost a lot and that I would lose because it wasnt THAT dirty (mind you there was toilet bowl is inusable, mud and dirt on all walls, broken oven, broken lights, needed repaint entire 2br unit, change vanity, etc).
So we end up leaving these guys and go into a new PM2 i explained the story and they would help get the bond back (sales tactic I suppose).
2 weeks later, bankstown professional decided to release bond without my authority, so bond is now gone and PM2 dont know whether to go CTTT to claim bond from tenant as its been release (and dont know where they live) or to go CTTT/ACCC against PM1's unauthorised action (PM1 think they are innocent).
Now I am stuck with this situation as PM2 doesnt seem to be capable of doing this claim any longer (how convenient.. not).
I will step up to this now that I have to, but its been another 4 months nearing December where everyone is in holiday mode.
How can I escalate such claims i just want my money back for the repairs.
Rgds
D
Over the past year and a half we have been trying to vacate a tenant.
The tenant is under our PM bankstown professional.
beginning roughly in 2012 October we gave notice (3 months notice following the standards after contract is over). Tenant decides not to do anything after February 13' so we increase rent by $10 to scare them off but they didnt mind the increase, so now we gave another 3 months notice to vacate (apparently PM say it resets the vacate notice if you increase rent after 2 months) - so in May-June they ignored it once again.
Now we went tribunal got an order that they have to move by august. Comes August, they left on the very last week. Happy that we were but it was bad timing as they unexpectedly move whenever they want since they were noticed with Vacate from tribunal. (this is unfair they get to leave when they want and without notice since we have serve notice and paid tribunal and PM to kick them out is ridiculous law).
After they moved out, we inspected and property was extremely dirty. We wanted to claim bond but PM decided not to and told me they'll have to charge high prices to go tribunal again and apply for it will cost a lot and that I would lose because it wasnt THAT dirty (mind you there was toilet bowl is inusable, mud and dirt on all walls, broken oven, broken lights, needed repaint entire 2br unit, change vanity, etc).
So we end up leaving these guys and go into a new PM2 i explained the story and they would help get the bond back (sales tactic I suppose).
2 weeks later, bankstown professional decided to release bond without my authority, so bond is now gone and PM2 dont know whether to go CTTT to claim bond from tenant as its been release (and dont know where they live) or to go CTTT/ACCC against PM1's unauthorised action (PM1 think they are innocent).
Now I am stuck with this situation as PM2 doesnt seem to be capable of doing this claim any longer (how convenient.. not).
I will step up to this now that I have to, but its been another 4 months nearing December where everyone is in holiday mode.
How can I escalate such claims i just want my money back for the repairs.
Rgds
D