Hi
Facts:
My tenant (unique occupier of a 3 bedroom house) from C Cst informed me of what he believed to be a burst pipe The bathroom and his bedroom walls are in common. The burst caused the wall to be wet and water soaked the bedroom carpet.
The plumber stopped and fixed the pipe the day after.
The plumber had the key to access the house and that did not bother the tenant who was also fine at start saying it nothing was bothering him, he understood that issues happen with old house , that nothing was bothering him and he was staying at his girlfriend.
Issues:
As I asked the plumber about compensation to tenant, the plumber suggested $100 (28% of the wkly rent that is less than 1/3),
An email lately received from the tenant shows me a complete change of his attitude and feelings.
The tenant claims compensation as he said that
1/ He could not use the whole house for over 1 week (while the pipe was fixed the day after and only the bedroom he sleeps in was affected for 7 days)
2/ He had industrial fans (the bill says 1 air mover and not many) to dry up the carpet and wall for 7 days (I have to check the number of days with the supplier of service)
3/ That he had to call someone from Sydney 3 days at a significant cost to open his shop nearby in CC. (I think the shop has staff.
Decisions?
I was wondering about the amount of compensation would be fair, considering that me too I ended with a big bill.
I did not increase his rent at end of year end lease, and I found the reason for maximazing the claim a bit harsh.
My reading about compensation is that: I took the appropriate measure, immediately when informed, to repair, and that tenant can not claim full week of compensation.
1/ Only 1 bedroom out the 3 bedrooms was not inhabitable for sleep due to soaked carpet and wall for 1 week
What would be a fair compensation for this in percentage ? (otherwise say the rt is 355 pw)
2/ Electricity use - compensation ? (see below)
3/ I suppose that no landlord (as he is himself) compensate for the 3rd reason)
===========
PLUMBER:
The plumber wanted to contact his own carpet dryer and handyman for gyprock wall and paint.
He sent me a bill with all work with no $ disclosure, just a total.
He got mad when I called him to get carpet dryer and handyman copy of bills as it was originally agreed. I can claim over the excess all but the plumbing work if I want!
I now have the 3 bills
ELECTRICITY ISSUE - Plumber - Carpet dryer - Tenant - Insurance
Now, I don't know if the carpet dryer recorded the electricity meter before and after end of air mover use.
I have just read from Carpet dryer websites that I could claim the cost of the electricity used by the air mover - (that is though in this case, as the tenant makes a claim to me I can claim back from the insurance, but the carpet dryer did not take note)
..................So what to do? Estimate by calling the carpet dryer and x cent per hour.
What is your though on this too
Thank you very much
Facts:
My tenant (unique occupier of a 3 bedroom house) from C Cst informed me of what he believed to be a burst pipe The bathroom and his bedroom walls are in common. The burst caused the wall to be wet and water soaked the bedroom carpet.
The plumber stopped and fixed the pipe the day after.
The plumber had the key to access the house and that did not bother the tenant who was also fine at start saying it nothing was bothering him, he understood that issues happen with old house , that nothing was bothering him and he was staying at his girlfriend.
Issues:
As I asked the plumber about compensation to tenant, the plumber suggested $100 (28% of the wkly rent that is less than 1/3),
An email lately received from the tenant shows me a complete change of his attitude and feelings.
The tenant claims compensation as he said that
1/ He could not use the whole house for over 1 week (while the pipe was fixed the day after and only the bedroom he sleeps in was affected for 7 days)
2/ He had industrial fans (the bill says 1 air mover and not many) to dry up the carpet and wall for 7 days (I have to check the number of days with the supplier of service)
3/ That he had to call someone from Sydney 3 days at a significant cost to open his shop nearby in CC. (I think the shop has staff.
Decisions?
I was wondering about the amount of compensation would be fair, considering that me too I ended with a big bill.
I did not increase his rent at end of year end lease, and I found the reason for maximazing the claim a bit harsh.
My reading about compensation is that: I took the appropriate measure, immediately when informed, to repair, and that tenant can not claim full week of compensation.
1/ Only 1 bedroom out the 3 bedrooms was not inhabitable for sleep due to soaked carpet and wall for 1 week
What would be a fair compensation for this in percentage ? (otherwise say the rt is 355 pw)
2/ Electricity use - compensation ? (see below)
3/ I suppose that no landlord (as he is himself) compensate for the 3rd reason)
===========
PLUMBER:
The plumber wanted to contact his own carpet dryer and handyman for gyprock wall and paint.
He sent me a bill with all work with no $ disclosure, just a total.
He got mad when I called him to get carpet dryer and handyman copy of bills as it was originally agreed. I can claim over the excess all but the plumbing work if I want!
I now have the 3 bills
ELECTRICITY ISSUE - Plumber - Carpet dryer - Tenant - Insurance
Now, I don't know if the carpet dryer recorded the electricity meter before and after end of air mover use.
I have just read from Carpet dryer websites that I could claim the cost of the electricity used by the air mover - (that is though in this case, as the tenant makes a claim to me I can claim back from the insurance, but the carpet dryer did not take note)
..................So what to do? Estimate by calling the carpet dryer and x cent per hour.
What is your though on this too
Thank you very much
Last edited:
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