I've noticed a few threads on here in which other investors have all complained about PM's refusing to use tenancy databases (like TICA) to vet tenants. I'm looking at finding a new PM, and I want to make absolutely sure that they are going to use databases and going to reference check. Is there any way to actually know if an agency uses databases? And also to know that they will thouroughly check references?
I don't want to come out and directly ask them if they use a database, because frankly I don't trust sales people, and may say they check databases (when they either don't use/or haven't got access) just to get my property for their agency. I'd rather just call the database to find out if they're registered (if that's allowed), or see it in a contract or policy form, or see some other registration identification (if it exists).
Is it possible to have it contracted in that they will check every single applicant using a database and references, because as yet I've never seen it specifically contracted that they will, for example, "will call previous property reference, place of employment and conduct a search on TICA and another database for all short-listed applicants"
Also, it'd probably be helpful to list major agencies that are known to have a policy for using programs, such as -
Ray White
Raine and Horne
etc etc
I'm just a little concerned as after my Jeff Jones fiasco (with the PM and tenants from hell), I moved to a new agency and found a great PM (but she's going on maternity leave) and I need someone new who will really vet tenants for my investement
I don't want to come out and directly ask them if they use a database, because frankly I don't trust sales people, and may say they check databases (when they either don't use/or haven't got access) just to get my property for their agency. I'd rather just call the database to find out if they're registered (if that's allowed), or see it in a contract or policy form, or see some other registration identification (if it exists).
Is it possible to have it contracted in that they will check every single applicant using a database and references, because as yet I've never seen it specifically contracted that they will, for example, "will call previous property reference, place of employment and conduct a search on TICA and another database for all short-listed applicants"
Also, it'd probably be helpful to list major agencies that are known to have a policy for using programs, such as -
Ray White
Raine and Horne
etc etc
I'm just a little concerned as after my Jeff Jones fiasco (with the PM and tenants from hell), I moved to a new agency and found a great PM (but she's going on maternity leave) and I need someone new who will really vet tenants for my investement