Hey, I put a fully refundable holding fee on a H&L package 2 months ago and pulled out not long after. I've called the agent representing the vendor and he has not given my money back. The agent is Starr Partners and they are representing REK Affordable Housing. Who do I report this to and put a complaint in to? I want my holding fee back. It was $1500. The agent has been ignoring my calls and texted me saying he'd chase it up two weeks ago and still hasn't.