Hi all I don't usually rant and vent on here too often but a recent highly unethical experience with one of the big franchise selling agencies in the St Ives/Pymble area has rendered me speechless! Rather than go into detail, let me just say that they certainly weren't acting in the interests of their vendor, by failing to provide all interested buyers (at least those of us who submitted offers) with updates and subsequently sold the property covertly within a 12 hr period of our last contact and prior to the scheduled auction. In all my years of buying, this is a first for us and has left our staff gobsmacked From what we have garnered, none of the other buyers intending to go to auction (and there was more than one) were informed or given the opportunity against this other buyer. Buyers agents are in the enviable position of being able to be on the ground with selling agents and see both sides of the fence. We are often asked for recommendations of selling agents (from all suburbs that we operate in) and have been always happy to provide names to buyers who are seeking these. We also, however, carry a "blacklist" of individual agents whom we wouldn't recommend to our worst enemies and I've just been able to add another to this..... if anyone is thinking of selling in this area in the near future please feel free to call me and I'd be happy to discuss my experience and provide my opinion (naturally always make your own enquiries but, for those who know me, I may be able to at least help you from making a mistake in agent selection in this area!) Contrast this with many other agents whom have acted with total professionalism at all times (despite being tough negotiators for their vendors!) and we've happily passed on recommendations for. Also interesting to see how successful many of these actually are in their areas too. Vast differences!