I rent and the a few months ago the toilet refused to flush, they sent out 3 plumbers, 2 for a quote and one to do the job and something was wrong with the plumbing and overall it took 3 weeeks, I saw the owners doing their best to rectify the situation and just chalked it up to "stuff happens"
Ive already paid for an electrician to diagnose it, and then have pronto got the manufacturer to submit a work order for fixing it. I think ive done as much as I possibly can,