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The carpet in our office is infested with carpet beetles and we also have water damage caused by water seeping in from the laundromat next door. The landlord is saying that it is the tenants responsibility and the tenant is saying it is the landlords responsibility. Any information would be...

I was always under the impression that an Authorised Agents enquiry on VEDA did not affect a customers credit score and was treated differently to a Consumer Credit enquiry. I wrote to Veda to confirm and I received the following response: "When Veda calculate a score we take into account an...

Question to brokers. Has anyone had success with having a clawback reversed with the CBA? My customer paid the mortgage out on his PPOR from proceeds from the sale of a hobby farm. (god bless him) The loan went for 10 months and the clawback was $2,500. I spoke to the CBA BDM but he doesn't...

I have a client who is on a small retainer ($30,000) plus commission. Has been in job for 15 months but has not received any commission as yet because the retainer has to be covered first. The retainer will not allow for a $150k refinance from lo-doc to full doc but his employer is willing to do...

I have a client who sold her PPOR recently and wanted to avoid the $700 DEF from the CBA. The CBA product was the 3yr Ratesaver. She told them to leave $500 on the loan so as to keep the loan going in the belief that she would avoid the DEF. The loan settled this week and the $500 is still...