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If entry and exit photos were taken of my property then I never saw them with 2 lots of tenants go through, and they obviously weren't used as comparison for the carpets....last exit inspection there were some dirty trays left in the oven, aircons not cleaned, curtains were filthy and in...

To be fair, a lot of PM's I've known are quite young....but there is young and young I guess. Some are very mature and diligent. Others not so much. Inexperienced staff (of any age) need mentoring from experienced, diligent people though - and those supervising them need to keep a close eye on...

Quite possibly, hadn't thought of that one. But why have this part in there? Please note, you must be registered to attend inspections If no one has registered then there is no need to hold any inspections as I'd assume no one would just turn up. How many people would actually bother to...

I notice some agencies are starting to do this sort of thing on Rental listings. This one is in QLD but I saw similar thing on listings in WA recently too. What do you think? I can see the merits, agents can cancel open houses if there is no interest, and if peoople are really interested they...

Was the Principal of the agency and I guess because of great reputation got too busy to look after everyone so put other PM's and staff on to cover different locations/tasks.... Unfortunately it looks like I'm not alone in experiences - I've actually had a few people private msg me and tell...

If I thought it would help I would, but I wrote and sent a complaint letter direct to the principal about one of the things I was really not happy the PM had done, and was never even given the courtesy of a reply or acknowledgement from that person. Instead, the email was forwarded on to the PM...

After many years lurking on these forums, last year I changed to a PM agency in Brisbane that was highly recommended by several contributors, and I have to say that I was really impressed with everything - far more so than I ever expected to be given past experiences with PM's. But it didn't...