After many years lurking on these forums, last year I changed to a PM agency in Brisbane that was highly recommended by several contributors, and I have to say that I was really impressed with everything - far more so than I ever expected to be given past experiences with PM's.
But it didn't last long. A PM agency really is only as good as the staff they hire, and when they are great they expand and start putting on below average property managers or inexperienced young staff to help cover the load. I guess it's just a recipe to become the same or worse than their competition unfortunately.
I think I'm going to be looking for a really small, personal operation that will hopefully stay that way and I don't mind paying extra so that they don't focus their energy on expanding at the expense of the service that had set them high above the rest. If you know of any that service Brisbane north, let me know.
But it didn't last long. A PM agency really is only as good as the staff they hire, and when they are great they expand and start putting on below average property managers or inexperienced young staff to help cover the load. I guess it's just a recipe to become the same or worse than their competition unfortunately.
I think I'm going to be looking for a really small, personal operation that will hopefully stay that way and I don't mind paying extra so that they don't focus their energy on expanding at the expense of the service that had set them high above the rest. If you know of any that service Brisbane north, let me know.