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Quick Update so, PM send a termination notice of non-payment of water bill (as the tenant didn't respond to any communications). We heard back from the tenant magically, and tenant agree to another payment plan. I'm waiting for the rent this week. On a less happy note, there's water...

Re charging before certificate - Good point, will do Player :( I hope not. Just did a pipe repair last year ("pipe redirection" to be precise - have no idea what that means and whether this cause the big water bill.) Sometimes I just want to just get the tenant out and do over...hahaha...

Thanks chilliblue Called the agency and talk to x (i forgot to ask her name :|) Action 1. Them to send a plumber to check the water efficiency. If it water efficient then happy go lucky and they will send a breach of agreement and termination notice for water rate arrears (I choose this over...

Now, I know the caveat where I can't charge water usage to tenant if the property is not water efficient. I'm telling my property manager to check this - she's currently on holiday though :mad: My question is in the case where the property is water efficient and the tenant suppose to pay...