Hi there
just thought I would update that the warranty call has now happened. The tenant actually is involved in the industry and was able to call a friend to work out what the problem was - and at least got the central heating system working. One of the parts has been replaced today.
In...
Thanks for the comments
We aren't needing the property to be in tip top condition for a bank valuation and the repairs can probably wait - its just we were expecting these tenants to be out of the property after 12 mths - and now goodness knows when it will become vacant.
There is no issue...
Hi there
just in relation to the call centre - the central heating is provided by a brand (won't mention it in case there are any issues with doing so) who have their head office in Melbourne - and all service calls/warranty claims are dealt with them.
I did actually contact the canberra...
Hi there
just wondering if I could vent some issues we are having to see whether others have had similar problems and how they have resolved them.
The first issue relates to delay in getting repairs organised.
We have just been contacted by our tenant in Canberra who is having difficulties...
