Dont take it personally - the tenant doesnt know you. Expenses are a part of business/investing and shouldnt become emotional. If it is then try and keep focussed on the big picture as to why you have the IP and not on the day to issues that are always going to pop up along the way.
Just out of...
I agree with rugrat in relation to the AC..they can pay for it to be professionally installed and leave it there when they leave or you install the AC and increase the rent to reflect a property with AC.
In relation to the other repairs they sounds like general maintenance issues that should be...
