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This morning my son received a letter from the bank re. an account he is opening and it was addressed to his Christian names. No surname. :eek: Is it all just too hard?????

and other institutions? Some time back I read the plaintive cry from a member here commenting that every time they go to their bank it is as if it were the first time they (the bank) had drawn up a mortgage. :eek: It just gets worse. The simple process of getting a new deposit book caused me...