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Mostly carpet damage and a few robes got flooded too. The living room carpet got completely soaked and some spots has now got mold growing.

Thanks guys for the advice. I say the PM has been unresponsive because replies from the PM has generally been slow (replying to email, voicemail ect). Insurance has been slow and I had informed PM to just go ahead regardless of insurance, parents more than happy to pay to keep tenant happy...

My parents have a property managed by Q Management, Brisbane. And recently our property got flooded due to the storm. The tenant requested for rent reduction as the place is now semi-unlivable. I have asked the PM to repair the unit ASAP even if i have to pay a premium (estimated $500 damage...