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The tenants work from home and yes arrangements/an appointment was made with them for access at a time they agreed to. Some tenants (these included) are quite particular and insist they're present when a tradesperson attends. So we simply worked with them and the end result was they were not...

We have a similar problem. Tenants did not show at agreed time when a plumber was booked to fix leaking taps. They did not respond to telephone calls by the plumber. Have now received a $60 bill from PM. Let's assume the tenants won't pay the bill, can I say to them fine, it will be a...