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Great, thanks willair. It looks like that is the route to go down. I've managed to negotiate it down to $1600 installed so not too bad.

Thanks Sydprop I think I may need to consider a new unit. Add to the benefits- a 5 year warranty vs no repair coverage. Does anyone know if $732 for repair is reasonable?

Hello Somersofters Would anyone with any experience in the area care to advise whether or not I am being taken for a ride: I have received a quote to have a problem rectified on a reverse cycle unit in my IP. The problem is that the valve that swaps the system from cooling to heating is...