My parents own an investment property in Brisbane which has had the same tenant for 8 years and managed by a local property manager.
Recently, they've tried to sell and unfortunately the sale has fallen through due to termite damage. The tenant had been unreasonable in requests for full access ( didn't want to move furniture for thermal imaging) so has been given full notice and left the property.
My parents had asked for me to meet a pest controller, painter, bulider and real estate agent from selling agency at the premises. The letting manager was emailed by my parents to give them notice that I was permitted to collect keys and show these people through for purposes of getting house repaired and relisted for sale. I was given access to the keys 3 days after tenant returned hers.
The house was left in a filthy condition, greasy food on the walls, foul toilets complete with cigarette butts, curtains reeking of smoke, garage reeking of spilled petrol, every flyscreen framed broken, holes in walls. I took 175 photos for my parents including of termite damage and rubbish left in yard, showed trades through, then returned keys. My mum sent an email to the property manager that based on photos sent to my parents, they would like the bond with held for cleaning and damage.
My parents got an email today stating that because I entered the premises before they had done the final inspection, the bond would have to be released and made any claim null and void. oh and by the way, she's been 2 weeks behind in rent for some time now......
That can't be right? I was authorised by the owners and the letting agent had been given notice and signed the keys out to me with full knowledge that they hadn't done an inspection.
They have landlord insurance but that's not the point is it??
Does anyone have any experience/advice with this?
Recently, they've tried to sell and unfortunately the sale has fallen through due to termite damage. The tenant had been unreasonable in requests for full access ( didn't want to move furniture for thermal imaging) so has been given full notice and left the property.
My parents had asked for me to meet a pest controller, painter, bulider and real estate agent from selling agency at the premises. The letting manager was emailed by my parents to give them notice that I was permitted to collect keys and show these people through for purposes of getting house repaired and relisted for sale. I was given access to the keys 3 days after tenant returned hers.
The house was left in a filthy condition, greasy food on the walls, foul toilets complete with cigarette butts, curtains reeking of smoke, garage reeking of spilled petrol, every flyscreen framed broken, holes in walls. I took 175 photos for my parents including of termite damage and rubbish left in yard, showed trades through, then returned keys. My mum sent an email to the property manager that based on photos sent to my parents, they would like the bond with held for cleaning and damage.
My parents got an email today stating that because I entered the premises before they had done the final inspection, the bond would have to be released and made any claim null and void. oh and by the way, she's been 2 weeks behind in rent for some time now......
That can't be right? I was authorised by the owners and the letting agent had been given notice and signed the keys out to me with full knowledge that they hadn't done an inspection.
They have landlord insurance but that's not the point is it??
Does anyone have any experience/advice with this?