So what happens when a CBA client checks their serviceability on the Banks online calculator and realises he cant borrow the extra $100K for his new home.
He calls the Bank and decides to refinance because another lender has a better serviceability formula meaning he can borrow the extra.
The retention team say oh i am sure we can match that and do the deal anyway even though his Broker has had it declined by Credit thru the Broker channel.
Online calculators make me laugh as they are an absolute waste of everyones time and as already been mentioned are merely a sales tool to get the phones to ring.
Oh by the way we are now offered 1.9% fixed rates for 5 years. (Only kidding please please dont ring we cant keep up with the volumes as it is).