We've never had an issue with tenants or property managers before...but in the last week two things have cropped up. One has been sorted, but I'm not sure how to handle the other...
This is what's happened:
1. There's been a tenant in the property for 4 years.
2. She's been on a 12 month lease. The current rent is $315, but market rent is at least $360.
3. At the end of the current lease, we're planning to put the rent up to market, and we highly doubt that the current tenant will stay (due to the increase).
4. The PROBLEM is that the lease ends in two days! We weren't aware of the exact date (which is obviously a bit careless), but happened to check it on the weekend... We called the property manager who, believe it or not, said that he didn't know that the lease was ending either!!!
5. Because of this, the manager hasn't sent any notices to the tenant at all regarding ending the tenancy or increasing the rent.
What does everyone think we should do? What are the tenant's rights? What are our rights? What should the property manager be responsible for?
Not sure how to proceed at all...any guidance much appreciated!
This is what's happened:
1. There's been a tenant in the property for 4 years.
2. She's been on a 12 month lease. The current rent is $315, but market rent is at least $360.
3. At the end of the current lease, we're planning to put the rent up to market, and we highly doubt that the current tenant will stay (due to the increase).
4. The PROBLEM is that the lease ends in two days! We weren't aware of the exact date (which is obviously a bit careless), but happened to check it on the weekend... We called the property manager who, believe it or not, said that he didn't know that the lease was ending either!!!
5. Because of this, the manager hasn't sent any notices to the tenant at all regarding ending the tenancy or increasing the rent.
What does everyone think we should do? What are the tenant's rights? What are our rights? What should the property manager be responsible for?
Not sure how to proceed at all...any guidance much appreciated!