Hi guys,
My mother is using one of the real estate agent in Melbourne city to manage her property in the CBD.
The manager is very unresponsive. My mum (who doesn't live in Aust) went to Melbourne in hope to see the condition of her apartment, but the agent just said the tenant didn't respond to our request to inspect. Then after that the manager stopped trying and didnt reply to my emails anymore. My mum was in Melbourne for 3 weeks, I made my request to the manager on the 2nd day my mum arrived, and after 3 weeks and my mum has gone back, the manager is still silent, even after I sent her emails of complaint. The manager just said the tenant has not been responding - end of story.
I have a friend who is interested to rent the place, but the manager said we are unable to tell the tenants to leave with a 1 month notice, since the tenant "hasn't done anything wrong", and she says we need to give 120 days notice instead. What is she talking about? Is there such a tenancy law???
Our tenant has been late in paying their rent by paying in small chunks every now and then when they have money (instead of the 1 month rent in advance as per contract).
My mum doesn't like the current tenant because they totally didn't respond to our request to view/inspect the apartment. And we didn't receive a thorough conditions report from this agent since we rented the property 1.5 years ago. Also the tenants now paying in small chunks whenever they have money means the agent has to generate about 3 to 4 statements each month for like $250 rent or $510 rent whenever they receive money from tenant = more statement fees. Plus this manager is only sending the statements about 1 month after the rent received, which doesn't keep us up to date with events.
What can we do with this agent?
I still want them to be 100% responsible for this tenant, ie, when we terminate the contract with this tenant, I want this manager to be in charge of doing the inspections and bond and any damages to be duly deducted from the bond.
My mother is using one of the real estate agent in Melbourne city to manage her property in the CBD.
The manager is very unresponsive. My mum (who doesn't live in Aust) went to Melbourne in hope to see the condition of her apartment, but the agent just said the tenant didn't respond to our request to inspect. Then after that the manager stopped trying and didnt reply to my emails anymore. My mum was in Melbourne for 3 weeks, I made my request to the manager on the 2nd day my mum arrived, and after 3 weeks and my mum has gone back, the manager is still silent, even after I sent her emails of complaint. The manager just said the tenant has not been responding - end of story.
I have a friend who is interested to rent the place, but the manager said we are unable to tell the tenants to leave with a 1 month notice, since the tenant "hasn't done anything wrong", and she says we need to give 120 days notice instead. What is she talking about? Is there such a tenancy law???
Our tenant has been late in paying their rent by paying in small chunks every now and then when they have money (instead of the 1 month rent in advance as per contract).
My mum doesn't like the current tenant because they totally didn't respond to our request to view/inspect the apartment. And we didn't receive a thorough conditions report from this agent since we rented the property 1.5 years ago. Also the tenants now paying in small chunks whenever they have money means the agent has to generate about 3 to 4 statements each month for like $250 rent or $510 rent whenever they receive money from tenant = more statement fees. Plus this manager is only sending the statements about 1 month after the rent received, which doesn't keep us up to date with events.
What can we do with this agent?
I still want them to be 100% responsible for this tenant, ie, when we terminate the contract with this tenant, I want this manager to be in charge of doing the inspections and bond and any damages to be duly deducted from the bond.