Your comment aggravate me. You sound like one of those PM that taking percentage from landlord income but stand on tenant side. You sound like one of those PM that do so little but expecting every percentage with little to no effort. You sound like one of those PM that think landlord are so fortunate by owning properties so we don't deserve your small effort.
Big will...where did you see in my post that I expected the PM to bear the letting fee. And yet you sound like a greedy calculated PM and and telling me to be grateful that my PM did their job that I pay them to do?
I own multiple properties all over Australia and I spend my time managing my PM to do their job..and most PM don't own investment property so they usually stand on their tenants side.
We should be more grateful when tenant have not paid their rent for the past 3months and pm just assuring that next month tenant will pay? We should be grateful when after almost 1yr, PM still sitting on bond claim? Yes..your comment aggravate me..
Sorry back from leave and saw your post, not trying to aggravate you but who are you wanting to pay the letting fee? I agree the tenant should pay but you cannot get blood from stone.
Also I am not a property manager, never have been never will be. Dealing with tenants pass, dealing with landlords pass, dealing with maintenance issues at 11:00 at night pass.
If you are managing multiple property managers maybe you should look at hiring different ones. Treat it like a business would you keep slacking staff no you either train them/set your expectations and if they don't meet them then you look for another one.
Otherwise take your claim to the civil tribunal against the tenant.